June 28, 2023 9:00AM - 2:00PM EDT June 28, 2023 1:00PM - 6:00PM UTC
EBPP, Hosted Payment Page
Dear Valued Customer,
You are receiving this notification because your business uses one or more REPAY solutions which are hosted in Amazon Web Services (AWS). Effective June, 28, 2023, AWS is updating the TLS configuration for all AWS API endpoints and therefore sunsetting versions TLS 1.0 and TLS 1.1. Your action is required to ensure your environment supports this change.
Who does this update impact?
REPAY's solution already requires TLS 1.2 for our core payment application. But if your system accesses public assets we host (e.g., your logo), your application would need to use TLS 1.2 no later than the effective date.
Why is AWS updating their TLS 1.0 and 1.1 configuration?
AWS is updating their TLS configuration for all AWS API endpoints so that customers can benefit from the enhanced security provided by modern TLS encryption protocols.
How will REPAY handle the TLS update?
REPAY will be conducting a series of tests in the sandbox environment before introducing the change into production. You will receive a notification prior to these tests being conducted and should use the testing opportunity to ensure your system communicates properly with the change. REPAY will permanently disable TLS Versions 1.0 and 1.1 in production by June, 28, 2023 to comply with the AWS change.
December 2, 2023 6:00PM - 11:59PM EST December 2, 2023 11:00PM - 4:59AM UTC
Production, Payment Gateway
REPAY’s IT team makes continuous improvements to security and performance of the Payrazr environment. We want to make you aware of the following activity: On Saturday, December 2, 2023, from 6:00pm until midnight EST, network maintenance will be performed. No outage is expected. However, there may be intermittent interruptions as services are configured.
REPAY’s IT team makes continuous improvements to security and performance of the Careview and Payrazr environments. We want to make you aware of the following activity: On Saturday, December 9, 2023, beginning at 5:00pm EST and lasting up to three hours, the technology team will be upgrading part of our payment gateway. Clients whose payments are processed through Worldpay should expect an outage during this window.
For questions, please contact email@example.com.
On Monday, December 11th, beginning at 9:00pm EDT and lasting approximately 2 hours, the Channels technology team will perform Production Database maintenance. The team expects approximately 30 minutes of downtime in addition to intermittent degraded performance within this window.